{"id":2894,"date":"2025-10-25T18:15:15","date_gmt":"2025-10-25T12:45:15","guid":{"rendered":"https:\/\/tavistra.com\/?page_id=2894"},"modified":"2025-10-25T18:17:35","modified_gmt":"2025-10-25T12:47:35","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/tavistra.com\/?page_id=2894","title":{"rendered":"Shipping & Delivery Policy"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n Tavistra \u2014 Shipping & Delivery Policy<\/title>\r\n<\/head>\r\n<body style=\"margin:0;background:#f7f7f9;font-family:Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial;line-height:1.5;color:#1f2937;\">\r\n\r\n <!-- Outer container -->\r\n <div role=\"main\" aria-labelledby=\"policy-title\"\r\n style=\"box-sizing:border-box;padding:28px 20px;display:flex;justify-content:center;\">\r\n\r\n <!-- Card -->\r\n <article style=\"width:100%;max-width:920px;background:#ffffff;border-radius:12px;box-shadow:0 6px 24px rgba(31,41,55,0.06);padding:28px;box-sizing:border-box;\">\r\n\r\n <!-- Header -->\r\n <header style=\"display:flex;flex-direction:row;align-items:center;gap:16px;margin-bottom:18px;\">\r\n <div aria-hidden=\"true\"\r\n style=\"width:56px;height:56px;border-radius:10px;background:linear-gradient(135deg,#2b6cb0 0%,#5a67d8 100%);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:20px;\">\r\n Tv\r\n <\/div>\r\n <div style=\"min-width:0;\">\r\n <h1 id=\"policy-title\" style=\"margin:0;font-size:20px;color:#0f172a;\">Shipping & Delivery Policy<\/h1>\r\n <p style=\"margin:4px 0 0;color:#475569;font-size:13px;\">Last updated on <strong>Oct 24 2025<\/strong><\/p>\r\n <\/div>\r\n <\/header>\r\n\r\n <!-- Intro paragraph -->\r\n <section aria-labelledby=\"intro\" style=\"margin-bottom:16px;\">\r\n <p id=\"intro\" style=\"margin:0;color:#334155;font-size:15px;\">\r\n At <strong>Tavistra<\/strong>, we take care to dispatch your orders securely and reliably.\r\n Below is our policy for shipping and delivery for both international and domestic buyers.\r\n <\/p>\r\n <\/section>\r\n\r\n <!-- Policy content -->\r\n <section aria-labelledby=\"shipping-details\" style=\"margin-bottom:18px;\">\r\n <h2 id=\"shipping-details\" style=\"margin:0 0 10px;font-size:16px;color:#0f172a;\">Shipping & Delivery Details<\/h2>\r\n\r\n <ul style=\"margin:0 0 12px 18px;padding:0;color:#374151;font-size:15px;\">\r\n <li style=\"margin-bottom:8px;\">\r\n <strong>International buyers:<\/strong> Orders are shipped and delivered through registered international courier companies and\/or International Speed Post only.\r\n <\/li>\r\n <li style=\"margin-bottom:8px;\">\r\n <strong>Domestic buyers:<\/strong> Orders are shipped through registered domestic courier companies and\/or Speed Post only.\r\n <\/li>\r\n <li style=\"margin-bottom:8px;\">\r\n <strong>Dispatch timeline:<\/strong> Orders are shipped within <strong>8\u201314 days<\/strong> or as per the delivery date agreed at the time of order confirmation, subject to courier\/postal norms.\r\n <\/li>\r\n <li style=\"margin-bottom:8px;\">\r\n <strong>Delivery responsibility:<\/strong> Tavistra guarantees to hand over the consignment to the courier company or postal authorities within the stated dispatch timeline. We are not liable for delivery delays caused by the courier company or postal authorities.\r\n <\/li>\r\n <li style=\"margin-bottom:8px;\">\r\n <strong>Delivery address:<\/strong> Deliveries will be made to the address provided by the buyer at checkout. Please ensure your address is complete and accurate to avoid delays.\r\n <\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n <!-- Confirmation & contact -->\r\n <section aria-labelledby=\"confirmation-contact\" style=\"margin-bottom:18px;\">\r\n <h3 id=\"confirmation-contact\" style=\"margin:0 0 10px;font-size:15px;color:#0f172a;\">Order Confirmation & Support<\/h3>\r\n\r\n <p style=\"margin:0 0 10px;color:#374151;font-size:15px;\">\r\n Delivery of services (where applicable) will be confirmed to the email address provided during registration.\r\n If you face any issues using our services or tracking your shipment, contact our helpdesk:\r\n <\/p>\r\n\r\n <div style=\"display:flex;flex-wrap:wrap;gap:12px;align-items:center;\">\r\n <a href=\"tel:1140515435\"\r\n style=\"text-decoration:none;background:#0ea5a4;color:#ffffff;padding:10px 14px;border-radius:8px;font-weight:600;font-size:14px;display:inline-block;\"\r\n aria-label=\"Call helpdesk\">Call Helpdesk: 1140515435<\/a>\r\n\r\n <a href=\"mailto:support@tavistra.com\"\r\n style=\"text-decoration:none;border:1px dashed #cbd5e1;padding:10px 14px;border-radius:8px;color:#0f172a;font-weight:600;font-size:14px;display:inline-block;\"\r\n aria-label=\"Email support\">Email: support@tavistra.com<\/a>\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- Quick FAQ (collapsible for mobile) -->\r\n <section aria-labelledby=\"faq\" style=\"margin-bottom:18px;\">\r\n <h3 id=\"faq\" style=\"margin:0 0 10px;font-size:15px;color:#0f172a;\">Quick FAQs<\/h3>\r\n\r\n <details style=\"margin-bottom:10px;border-radius:8px;padding:10px;background:#f8fafc;border:1px solid #e6eef8;\">\r\n <summary style=\"cursor:pointer;font-weight:600;color:#0f172a;\">What if my shipment is delayed?<\/summary>\r\n <div style=\"margin-top:8px;color:#334155;font-size:14px;\">\r\n Tavistra is not responsible for delays once the parcel is handed to the courier\/postal service. We will assist by sharing shipment details and communicating with the carrier where possible.\r\n <\/div>\r\n <\/details>\r\n\r\n <details style=\"margin-bottom:10px;border-radius:8px;padding:10px;background:#f8fafc;border:1px solid #e6eef8;\">\r\n <summary style=\"cursor:pointer;font-weight:600;color:#0f172a;\">Can I change the delivery address after placing an order?<\/summary>\r\n <div style=\"margin-top:8px;color:#334155;font-size:14px;\">\r\n Changes may be possible only before dispatch and are subject to courier rules. Please contact support immediately with your order ID.\r\n <\/div>\r\n <\/details>\r\n\r\n <details style=\"border-radius:8px;padding:10px;background:#f8fafc;border:1px solid #e6eef8;\">\r\n <summary style=\"cursor:pointer;font-weight:600;color:#0f172a;\">How will I receive tracking information?<\/summary>\r\n <div style=\"margin-top:8px;color:#334155;font-size:14px;\">\r\n Tracking details are shared via email (and SMS where available) once the courier accepts the consignment.\r\n <\/div>\r\n <\/details>\r\n <\/section>\r\n\r\n <!-- Footer \/ legal note -->\r\n <footer style=\"border-top:1px solid #eef2f7;padding-top:14px;color:#6b7280;font-size:13px;\">\r\n <p style=\"margin:0 0 6px;\">\r\n <strong>Important:<\/strong> Dispatch timelines are indicative and may vary due to carrier constraints, customs (for international shipments), public holidays, or force majeure events.\r\n <\/p>\r\n <p style=\"margin:0;\">\r\n For further assistance: <a href=\"mailto:support@tavistra.com\" style=\"color:#0ea5a4;text-decoration:none;\">support@tavistra.com<\/a> \u2022 Tel: <a href=\"tel:1140515435\" style=\"color:#0ea5a4;text-decoration:none;\">1140515435<\/a>\r\n <\/p>\r\n <\/footer>\r\n\r\n <\/article>\r\n <\/div>\r\n\r\n <!-- Small accessibility helper: skip to main (useful if this file is embedded in site) -->\r\n <a href=\"#policy-title\" style=\"position:fixed;left:-9999px;top:auto;width:1px;height:1px;overflow:hidden;\">Skip to content<\/a>\r\n\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tavistra \u2014 Shipping & Delivery Policy Tv Shipping & Delivery Policy Last updated on Oct 24 2025 At Tavistra, we take care to dispatch your orders securely and reliably. Below is our policy for shipping and delivery for both international and domestic buyers. Shipping & Delivery Details International buyers: Orders are shipped and delivered through […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2894","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tavistra.com\/index.php?rest_route=\/wp\/v2\/pages\/2894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tavistra.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tavistra.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tavistra.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tavistra.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2894"}],"version-history":[{"count":4,"href":"https:\/\/tavistra.com\/index.php?rest_route=\/wp\/v2\/pages\/2894\/revisions"}],"predecessor-version":[{"id":2898,"href":"https:\/\/tavistra.com\/index.php?rest_route=\/wp\/v2\/pages\/2894\/revisions\/2898"}],"wp:attachment":[{"href":"https:\/\/tavistra.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}